Shipping policy

Ek professional eCommerce store ke liye Shipping Policy ka clear hona bohot zaroori hai, taake customers ka trust build ho. Maine aapki branding aur niche (electric scooters/batteries) ke mutabiq ye template design kiya hai.

Aap niche diye gaye text ko copy karke apne Shopify Settings > Policies > Shipping Policy mein paste kar sakte hain.

Shipping & Delivery Policy

Thank you for choosing WebexVibe. We are committed to delivering your electric mobility solutions quickly and safely. Below are the terms and conditions that constitute our Shipping Policy.

1. Order Processing Time

All orders are processed within 1-3 business days.
Orders are not shipped or delivered on weekends or public holidays.
If we are experiencing a high volume of orders (especially for high-demand lithium batteries), shipments may be delayed by a few days. We will notify you via email or WhatsApp if there is a significant delay.

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Standard Shipping: 5-7 Business Days.
Express Shipping: 2-4 Business Days.
Note: Delivery delays can occasionally occur due to courier logistics or customs processing.

3. Specialized Handling for Lithium Batteries

Since lithium batteries are classified as sensitive/hazardous goods, they require specialized packaging and certified carriers.

Batteries may be shipped separately from other spare parts or scooters to ensure safety and compliance with transport regulations.

4. Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

5. Customs, Duties, and Taxes

WebexVibe is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

6. Damages

If you receive your order damaged (e.g., a damaged battery casing or scooter frame), please contact the shipment carrier to file a claim and notify our support team immediately. Please save all packaging materials and damaged goods before filing a claim.

Contact Us

If you have any questions about our Shipping Policy, please contact us:

Email: [Your Email Address]
WhatsApp: [Your WhatsApp Link/Number]